Responsible Gambling — Stay Safe
Playing on khelo baji is not just about hoping to win — it is about enjoying yourself while keeping yourself and your family safe. On this page you can learn how to set limits, recognise warning signs, and get help when you need it.
Our Approach
The enjoyment of the game should never become a burden
Betting and casino games are a form of entertainment for many people. They stay enjoyable only when the player remains in control — of their time, money, and state of mind. khelo baji believes that responsible gambling is not just a rule, it is a habit that is good for everyone.
Before using the platform, you should read our Terms and Conditions carefully, as they clearly set out the restrictions on account use and the responsibilities of players. To learn how your information is kept secure, you can also view our Privacy Policy.
Remember — gambling or betting is never a reliable source of income. Every bet carries risk and the possibility of losing is always there. So never bet beyond your budget, and stay away from the temptation to place bigger bets to chase losses.
Age Verification and Protection
Keep minors away from access
If there are young people aged 18–20 in your household or nearby who may be able to access online gaming sites, use parental control software on your devices. Always keep your login details to yourself — never share them with anyone.
Keeping minors away from gambling and betting is a family responsibility. If you see a minor using this platform, notify us immediately via our 24/7 live chat or email.
Tools to Keep Yourself in Control
Set limits — on your own terms
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once set, it will not be possible to exceed that limit.
Set LimitLoss Limit
Decide the maximum amount you are willing to lose within a set period. Once that amount is reached, your account will stop automatically.
Loss ControlSession Time Limit
Decide in advance how long you will play in one session. When the time is up, you will receive a notification and the session can be ended if needed.
Time ControlTake a Break
If you want to step away from the site for a while, you can request a temporary break of anywhere from 1 day to 6 weeks.
Temporary BreakSelf-Exclusion
If you feel you need to stop playing for an extended period, apply for a permanent or long-term self-exclusion. During this time your account will be completely inactive.
Self-ExclusionReality Reminders
You will receive regular notifications during play — how long you have been playing, how much you have spent — to help you stay aware.
RemindersTo use these tools, contact the support team via 24/7 live chat or email. Limits take effect immediately once set; a cooling-off period applies before they can be increased.
Warning Signs of a Problem
Seek help if you notice these signs
Most people play for entertainment and enjoy it without any problems. However, in some cases a habit can go beyond control. Be alert if you notice any of the following signs in yourself or someone close to you:
- A tendency to place bigger bets to chase losses — after losing, thinking "I'll win this time" and increasing the bet.
- Spending beyond your budget — betting with money meant for rent, food, or essential bills.
- Lying about gambling — hiding from family or friends how much time or money is being spent.
- Losing focus on work or studies — neglecting daily responsibilities because gambling is on your mind.
- Turning to gambling to escape stress, loneliness, or depression.
- Wanting to stop but being unable to — repeatedly deciding to quit, then coming back.
- Taking on debt or borrowing money to fund gambling.
Where to Get Help
Reach out for support rather than going it alone
khelo baji Support
Contact us via 24/7 live chat or email — support is available in both Bengali and English. Requests for account limits or self-exclusion can be made directly through support.
24/7 SupportFamily and Trusted Friends
Open up to a family member or close friend about what you are going through. They can stand by you to help make the right decisions and offer practical support.
Family SupportProfessional Counselling
Reach out to a mental health specialist or addiction counsellor. Mental health service organisations in Bangladesh provide professional support for these matters.
Professional AdviceFor answers to more detailed questions, visit our FAQ page — you will find answers to many questions about accounts, payments, and support.
Practical Tips for Responsible Gambling
Small habits make a big difference
- Set a budget first: Before each session, decide how much you are willing to spend. Once that amount is gone, stop playing — whether you are losing or winning.
- Set a time limit: Avoid playing for long stretches at a time. Take regular breaks — make tea, go for a walk, spend some time with family.
- Keep your emotions in check: Do not bet when you are upset, tired, or have been drinking. Betting with a clear head makes it easier to make good decisions.
- Do not make winning your goal: Winning is good, but it is not guaranteed. Play for entertainment — not in the hope of extra income.
- Keep records: Write down how much you are spending and how much time you are putting in. Seeing the real picture builds awareness.
- Keep other activities in your life: Rather than relying only on betting or casino games, spend time with family, friends, hobbies, or exercise.
Responsible Gambling FAQ
Common questions and answers